top of page

Claims Procedures


Immediate Notice of all accidents, illness, injury, and/or death to insured animal(s) must be called in to the number on your claims card or directly to your agent.
During office hours: 940-241-9730
After hours: 817-454-3443

Loss Procedures

Make arrangements for an autopsy. Call the local police in the event of horse theft, shooting or vehicular involvement. Report loss immediately to above number and contact your veterinarian.


Do not have the animal euthanized without the consent of a company representative.


Failure to comply with the policy terms and conditions could jeopardize your coverage. Anyone that has care, custody and control of the insured animal should be fully advised of the above procedures. Please refer back to your Insurance Policy for actual terms and conditions which apply to your insurance coverage.

bottom of page