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Claims

Claims Procedure

Immediate Notice of all accidents, illness, injury, and/or death to insured animal(s) must be called in to the number on your claims card or directly to your agent.


During office hours: 940-241-9730


After hours: 817-454-3443

Loss Procedure

  • Make arrangements for an autopsy.

  • Call the local police in the event of horse theft, shooting or vehicular involvement.

  • Report loss immediately to above number and contact your veterinarian.

Do NOT

Do not have the animal euthanized without the consent of a company representative.

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Failure to comply with the policy terms and conditions could jeopardize your coverage. Anyone that has care, custody and control of the insured animal should be fully advised of the above procedures. Please refer back to your Insurance Policy for actual terms and conditions which apply to your insurance coverage.

LET US KNOW

Report lameness in your horse,  report earnings or a show placing

Need to report a lameness issue, recent earnings, or a show placing for your horse? Submit the details quickly and securely through our online form so we can keep your policy accurate and up to date.

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